PII Courses
Course 1
Overview of Process
Safety Management (PSM)
Course
2
Process Safety Management
(PSM)
Course
3
Compliance Auditing for
Process Safety
Course
4
Incident
Investigation/Root Cause Analysis Leadership
Course 4-0
Incident Investigator/Root Cause Analyst
Training
Course
5
Writing Effective
Operating and Maintenance Procedures
Course
6
Mechanical Integrity
Course
7
Management of Change and
PSSR
Course
8
PHA/HAZOP Leadership
Course 8-0
PHA Overview Training
Course
9
PHA Revalidation
Course 10
Human Error Prevention
Course 11
Layer of Protection
Analysis
Course 12
Safety
Integrity Systems
Course 13
Job Safety Analysis
Course 14
Human Error Prevention - for Workers
Course 15
Safety Task Action Reporting (STAR)
Course
16
Behavior-Based Safety
Course
17
Selecting the Right Manufacturing Improvement
Tools
Course
18
Reliability Leadership for Manufacturing
Excellence
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Course 15: Safety Task Action Reporting (STAR)
(1-day worker course)
Courses |
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Instructors |
Course Registration |
Private Training |
Coaching
Recommended prerequisites: None
In this course, workers learn why and how to
perform observations and coaching of their peers in
the workplace. The method, called Safety Task
Observation Reporting (STAR), attacks bad habits
directly, which are the most stubborn forms of human
error causes to eliminate. STAR is based on the
principle of reinforcing good behavior frequently
and positively, while at the same time encouraging
changes to poor habits in a coaching setting by
peers (reducing the negative aspect of correction of
bad habits). This method has a 70% success rate in
reducing errors caused by bad habits.
Who should attend?
- This course is for anyone involved in
operations, maintenance, lab, utilities, and
other support areas to a process, with direct
hands-on responsibilities.
- In addition, full-time safety practitioners,
safety committee members, safety coordinators,
safety specialists, human resources, safety
managers, loss control managers, and operations
managers can benefit from this course
There a maximum of 15 students per 1 day session.
Take Home:
- Comprehensive course notebook containing
STAR forms and workshops
- Certificate of Completion; 0.7 CEUs & 0.7
COCs
Course Outline
1 Day (unless coupled with JSA and Human Error
Prevention, as recommended)
- Overview of Human Error and Human Error
Causes
- How and Why we form Bad Habits and system
for changing habits (THO analysis)
- STAR Method:
- Developing inventory of undesired habits
(behaviors)
- Technique for observation
- Closing the distance (coaching) to reinforce
good habits & change poor
habits
- Documentation and score keeping
- Example management system
- Workshops: Many hands-on workshops and
exercises in developing and performing and
managing STAR (throughout the course)
NOTE: This course is BEST offered in a 3-day
setting that combines Course 13: JSA and Course 14:
Human Error Prevention to give the workers several
tools they can use immediately to prevent human
error at their worksites.
More Information
Instructor(s):
Bill Bridges is a
primary instructor for this course. He has helped
many companies implement systems such as STAR. To
find our more about this course or to check into
having this course taught at your site; contact Mr.
Bridges at 1.865.675.3458 or by e-mail at
wbridges@piii.com.
Revonda Tew is a
primary instructor for this course. She has many
years of PSM implementation experience, is a
co-developer of this course, and has helped
implement STAR at plant sites. Feel free to contact
Mrs. Tew at
rtew@piii.com.
Schedule:
This course is only offered as a private offering
at a client’s site. Please contact PII for details
about having our training provided at your site. |