Incident Investigator/Root Cause Analyst Training (Course 4-0)

This training provides a general background in how investigations and root cause analysis (RCA) are performed. It explains the importance of near miss reporting and investigation as a proactive tool to control risk before losses/harm occur. This course is for anyone who needs a general understanding of investigations, including reporting of near misses and how to interview.

Typical Course Candidates

Operations and Maintenance Staff, process reliability, and process quality control/assurance staff who may be team members
Managers who must ensure active participation on investigation and RCA processes

You Will Learn:

How to meet regulatory requirements for incident investigations
How and why to report near misses
How to help a team gather data, especially interviewing of peers
Overview of cause determination methods and overview of effective root cause determination methods
How to develop appropriate recommendations to address root causes

Take Home:

Comprehensive course notebook containing Root Cause Chart™
Certificate of Completion and 0.7 CEUs & 0.7 COCs

Course Outline

Day 1 (8:00 a.m. to 4:00 p.m.)

Basics of incidents and investigations
Workshop: Identifying near misses (near hits)
Gathering data
Gathering data from people
Workshop: Identifying key data needs
Analyzing data for ALL causal factors
Determining ALL root causes of each causal factor
Workshop: Identifying root causes using the “Root Cause Chart” technique
Developing conclusions and recommendations

More Information

Instructor(s):

Bill Bridges is a primary instructor for this course. He has trained over 3000 investigators during the past 17 years of teaching this topic. And he has led over 100 major investigations of chemical and industrial accidents. He co-authored the definitive textbook on this topic by AIChE, Guidelines for Investigation of Incidents in the Chemical Industry, 2nd edition, 2003. To find our more about this course or to check into having this course taught at your site; contact Mr. Bridges at 1.865.675.3458 or by e-mail at wbridges@p-i-i-i.com.

Revonda Tew is a primary instructor for this course. She has many years of PSM implementation experience, led many investigations and participated in many others, and she has considerable training experience. Feel free to contact Mrs. Tew at rtew@p-i-i-i.com.

Schedule:

This course is only offered as a private offering at a client’s site. Please contact PII for details about having our training provided at your site.