Human Error Prevention - for Workers (Course 13)

In this course, the workers (hourly workers such as operators, technicians, lab personnel, etc.) learn the basics of what causes humans (them) to be more likely to make mistakes and what they can do to prevent errors. It also briefly reviews the role that management actions play in preventing human error. The student leaves with checklists and practice in identifying error-likely situations in the workplace. This course is best in 3-day format with JSA and STAR as modules comprising 1.5 of the 3 days. For the basics on human error prevention only, 1 to 1.5 days is sufficient.

Who should attend?

This course is for anyone involved in operations, maintenance, lab, utilities, and other support areas to a process, with direct hands-on responsibilities.
In addition, full-time safety practitioners, safety committee members, safety coordinators, safety specialists, human resources, safety managers, loss control managers, and operations managers can benefit from this course

There a maximum of 15 students per 1 to 3 day sessions.

Take Home:

Comprehensive course notebook containing: Checklists of Human Error causes
Certificate of Completion; 0.7 to 2.1 CEUs & 0.7 to 2.1 COCs

Course Outline

1 to 1.5 Days (unless coupled with JSA and STAR, as recommended)

Overview of Human Error and Human Error Causes
Categories of Human Error Causes
Review of each cause in each category
Examples from actual industry settings of good and bad designs/systems
Examples of how to identify and reduce the causes
Human Error Cause Prediction and Identification Methods
Workshops: Many hands-on workshops and exercises in determining and addressing the causes of human error (throughout the course)

NOTE: This course is BEST offered in a 3-day setting that combines Course 13: JSA and Course 15: STAR to give the workers several tools they can use immediately to prevent human error at their worksites.

More Information

Instructor(s):

Bill Bridges is a primary instructor for this course. He has done more than 100 JSAs and has trained hundreds of plant personnel in how to perform JSAs. To find our more about this course or to check into having this course taught at your site; contact Mr. Bridges at 1.865.675.3458 or by e-mail at wbridges@piii.com.

Revonda Tew is a primary instructor for this course. She has many years of PSM implementation experience, is a co-developer of this course, and has helped implement human error prevention systems at several plant sites. Feel free to contact Mrs. Tew at rtew@piii.com.

Schedule:

This course is only offered as a private offering at a client’s site. Please contact PII for details about having our training provide at your site.